To request warranty, please complete the following request for information.
If you require a replacement part, a purchase order is required. At our discretion
the replacement part shipped to you may be a reworked component. Once the
form is completed, an RMA# will be issued for the return of the defective
part. The defective part will have to be returned for evaluation. You will
be notified of the evaluation and subsequent actions. (All fields must be
filled out before Submit button sends.)
Attach photos of the problem
(preferably shot from all angles )
to this e-mail link.
Note
1:
Serial number is located on the top of the slide as per the photos above.
Note 2:
There is to be no welding until it is approved by an authorized representative
of The Curotto Can. Unauthorized work will void warranty.
Note 3:
A purchase order #
is required in all cases. When the defective part is returned
and evaluated, you will be credited for the part if it is determined it is
indeed covered by warranty.